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Since its establishment in 1983, SEDCO has aimed to empower businesses with smart technological solutions. Over the last two decades, SEDCO has garnered a reputation for providing comprehensive digital branch transformation solutions, including queue management systems and self-service solutions, to bridge between digital and physical channels.

SEDCO's solutions support industries such as finance, telecom, healthcare, utilities, and public sectors to improve their service quality, and customers' experience while reducing operating costs.

Furthermore, SEDCO has another product: Fileworx Media Monitoring and Analytics solution that targets news agencies, governments, and royal courts, as well as presidential offices.

With headquarters in Dubai, a dedicated team of professionals, and solid partnerships worldwide, SEDCO has successfully implemented its solutions across various business sectors in Europe, Africa, GCC, Levant and Asia.

"To transform the customer experience"

What We Offer
Digital branch transformation solutions, with seamlessly integrated customer experience enhancement products, that provide comprehensive and frictionless customer journey management systems.


Decades of Experience


Enterprise Projects


Countries Covered


Strategic Partners